Last Updated: June 27, 2026
At Kisaan Aura (https://kisaanaura.com/), we are committed to delivering your favorite Makhana fresh and on time. This Shipping and Delivery Policy details our shipping procedures.
1. Shipping Locations
We currently ship our products across India. [Remove or modify this line if you ship internationally].
2. Processing Time
- All orders are processed within 1 to 2 business days (excluding weekends and public holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped.
- In case of a high volume of orders, processing may be slightly delayed. We will communicate any significant delays to you via email or phone.
3. Shipping Rates and Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
- Standard Delivery: Typically takes 3 to 7 business days for delivery within India, depending on your location.
- [Optional – Remove if not applicable] We offer free shipping on orders over INR [Amount].
4. Shipment Tracking
Once your order has shipped, you will receive an email notification from us which will include a tracking number and a link to check its status. Please allow 24 hours for the tracking information to become available.
5. Undeliverable Packages
If a package is returned to us due to an incorrect or incomplete address provided by the customer, or if the customer refuses delivery, the customer will be responsible for the return shipping cost as well as any redelivery cost. Please double-check your shipping address during checkout.
6. Damages During Shipping
We pack our Makhana securely to ensure it reaches you in perfect condition. However, if you receive a damaged package, please refer to our Refund and Cancellation Policy for instructions on how to report it within 24 hours.
7. Contact Information
If you have any further questions regarding shipping, please contact us at:
Email: contact@kisaanaura.com
Phone: +91 8967673560